Investigating - We are currently aware of an issue where users with specific roles that have billing access enabled are still unable to view billing reports as expected.
Our team is actively working to identify and resolve the root cause of this issue.
Workaround:
Partner Admins are still able to access billing reports normally.
Our Operations team can also assist in providing billing reports upon request.
We apologize for any inconvenience this may cause and appreciate your patience while we work toward a resolution. Further updates will be shared as progress is made.
Jan 22, 2026 - 09:55 EST
Our team is actively working to identify and resolve the root cause of this issue.
Workaround:
Partner Admins are still able to access billing reports normally.
Our Operations team can also assist in providing billing reports upon request.
We apologize for any inconvenience this may cause and appreciate your patience while we work toward a resolution. Further updates will be shared as progress is made.
Jan 22, 2026 - 09:55 EST
Portal Stability
Operational
Portal Login
Operational
Training
Operational
Simulated Phishing
Operational
Dark Web Monitoring
Operational
Policies and Procedures
Operational
Security/HIPAA Risk Assessments
Operational
Employee Assessments
Operational
User Management
Operational
Reporting
Operational
Product Purchasing
Operational
Notifications
Operational
Integrations
Operational
Amazon Web Services (AWS)
Operational
Employee Secure Score (ESS)
Operational
Catch Phish
Operational
Marketing Resources
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.