New User Google SSO Login Issue

Incident Report for Breach Secure Now

Resolved

The issue preventing new users from logging in using Google Single Sign-On (SSO) has been successfully resolved. We have verified that our platform is operating at full capacity. We appreciate your patience and support as we addressed this matter.

Posted Dec 28, 2023 - 16:18 EST

Monitoring

A fix to the Google Single Sign-On (SSO), which was preventing new users using Google SSO from accessing the Portal, has been implemented. The resolution has been verified by several Partners/Clients and further testing for final verification is being completed.

Posted Dec 26, 2023 - 15:42 EST

Identified

We have identified an issue preventing any new users using Google SSO from logging into the portal. The cause of this issue has been determined and our team is currently working on a resolution. We will share further details as soon as they are available.

Posted Dec 22, 2023 - 10:36 EST

This incident affected: Portal Login.