Phishing Tab Accessibility Issue for Users of ESET

Incident Report for Breach Secure Now

Resolved

The issue preventing a small percentage of partners using the ESET endpoint security solution from accessing the phishing tab in the portal has been resolved. Thank you for your patience and understanding as we addressed this matter.

Posted Apr 28, 2025 - 14:42 EDT

Identified

An issue has been identified which is preventing a small percentage of partners using the ESET endpoint security solution from accessing the phishing tab in the portal. There is a workaround to whitelist our AWS URL in ESET. Partners can open a support ticket if they would like our team to guide them through whitelisting ESET. Our team is currently working on a permanent fix and will provide an update as soon as possible. Thank you for your patience.

Posted Feb 18, 2025 - 14:51 EST

This incident affected: Simulated Phishing.